Two‑way SMS from your clinic's own number, in a shared inbox the whole team can see. A built‑in softphone calls from that same number, and consent, STOP and quiet hours are handled by the platform.
Voice minutes included on every plan, from $29/mo. No per‑provider fees, ever.
Texts go out from your clinic's own number, and replies land in one shared inbox with the full history, not on someone's personal phone. Email and SMS live in one thread per patient, so whoever is at the desk picks up exactly where the last person left off.
The built‑in softphone calls from the same number patients already text, so caller ID matches the conversation. Voice minutes are included on every plan, and almost no competitor has calling at all.
Consent is tracked per patient. STOP is honored instantly and permanently, and marketing quiet hours are enforced by the platform, so nobody on your staff has to remember the rules at 8 PM. Opt‑outs just work.
Two‑way SMS from your clinic's own number, with the full history visible to everyone on the team.
A softphone that calls from the same number patients text, minutes included on every plan.
Email and SMS live in one conversation per patient, so context never splits across tools.
Consent tracked per patient, STOP honored instantly and permanently, quiet hours enforced by the platform.
Links in texts go out shortened on your brand, tracked and carrier‑friendly.
Appointment reminders go out even at your plan cap. Schedule‑critical texts are never blocked.
Yes. MySpark+ sends two‑way SMS from your clinic's own number, and replies land in a shared team inbox with the full history. Whoever is at the desk picks up the thread right where it left off.
Yes. Every conversation lives in one shared inbox the whole team can see, not on someone's personal phone. Email and SMS sit in one thread per patient, so the context never splits.
Yes. A built‑in softphone calls from the same clinic number patients already text, and voice minutes are included on every plan. Almost no competitor has calling at all.
Automatically. Consent is tracked per patient, STOP is honored instantly and permanently, and marketing quiet hours are enforced by the platform, not by staff remembering.
No. Appointment reminders always send, even at your plan cap. Logistics messages your schedule depends on are never held hostage to a usage meter.
No. Links in texts go out as branded short links, tracked and carrier‑friendly. Patients see your brand, and carriers see a link they can trust.
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