A visual builder wires triggers to actions with delays in between. No‑show follow‑ups, rebooking nudges and welcome journeys run without anyone remembering to do them.
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A no‑show follow‑up, a rebooking nudge after the visit, a welcome journey for every new patient. These are the messages that grow a clinic, and the first ones a busy front desk drops. Wire them once and they run without anyone remembering.
One trigger can run a whole sequence: a text right away, a delay, an email, another delay, a tag. Branch by tags so new patients and returning ones take different paths through the same rule. Most tools stop at one message. This does not.
Automation you cannot inspect is automation you turn off. Every run is logged, so you can see exactly what fired and why. And the builder is loop‑safe by design: automations cannot trigger themselves in circles, so a rule never runs away with your patient list.
Booking created, appointment completed, tag added and form submitted each start a journey.
Send a text, send an email, add a tag or notify staff, alone or chained together.
Wait between steps so messages land when they should, not all at once.
One rule, different paths. New and returning patients can get different messages.
Automations cannot trigger themselves in circles. No runaway sends, ever.
See exactly what fired and why, for every run of every rule.
Yes. When an appointment is a no‑show, an automation waits the delay you choose, then sends a text or email inviting the patient to rebook. Set the rule once and it runs forever.
Yes. A welcome journey triggers when a booking is created and runs multiple steps with delays in between, like a text right away and an email later. It is a real journey, not a single autoresponder.
Triggers include booking created, appointment completed, tag added and form submitted. Actions include send a text, send an email, add a tag and notify staff, with delays between steps. You wire them together in a visual builder.
Yes. Journeys branch by tags, so a new patient and a returning one can get different messages from the same rule. Tag the contact and the journey routes them down the right path.
No. Automations are loop‑safe by design: they cannot trigger themselves in circles. You can wire rules freely without worrying that two of them will ping‑pong forever.
Every run is logged, so you can see exactly what fired and why. If a patient asks about a message, the log shows which rule sent it.
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